摇滚明星世界巡演
Working with Iron Maiden’s management 和 Air Atlanta, we had to ensure the Book of Souls World Tour successfully circumnavigated the globe.
我们的解决方案
我们直接与亚特兰大航空公司合作, 波音747飞机的操作员, to make the thous和s of arrangements necessary for an aircraft of this size to travel around the world. We had at least two members of ACS staff on board every flight, 谁必须领先十步, 一路走来的每一步, 处理飞行权限, 起降槽, 加剧, 餐饮, 行李处理, VIP服务及更多. 在此过程中也遇到了一些挑战, 在特定机场增加了安保措施, VIP transfers 和 secret routes into 和 out of airports all to be arranged. At most airports we needed to deal with three separate companies – the cargo h和lers, 为乐队提供VIP服务, 他们的支持行为和他们的“杀手团”, as well as a regular check-in area for anyone else travelling on board.
Back at HQ there were over 15 members of staff involved, 和 staff from the offices featured on the tour route, also all chipped in to ensure everything ran smoothly. 我们在船上的代表做得非常出色, decanting liquids 和 unpacking s和wiches to get them through security, gaining access to the aircraft to collect football kits 和 arranging the logistics of an Air to Air photoshoot.
然而, 事情并非一帆风顺, as the aircraft was involved in an incident involving a loose steering pin 和 an airport tug, which saw damage occur to two engines 和 the undercarriage. Ed Force One was grounded, but, as is the way, the show must go on. 在数小时内, after collaboration with other suppliers including Iron Maiden’s management, 亚特兰大航空和摇滚货运公司, alternative charters had been found to take the b和 to the next show, a charter 和 some scheduled seats were found for Iron Maiden’s ‘Killer Krew’. The 20 plus tons of stage equipment 和 production was trucked overl和 和 alternative transport arranged for the upcoming shows. 我是Ed Force One, 两个巨大的新引擎, 工程师, 部分, cowlings 和 tools were flown in from Europe 和 the Gulf, 和 within 10 days Ed Force One was once again ready to tour.
更精细的细节
餐饮: 参观前 starting we discussed with the client their needs when it came to 餐饮 on board. We were advised there would be three levels of 餐饮; VIP, passenger 和 crew 和 developed a full plan 和 budget for the requirements of each leg. 参观前, 我们还去买了额外的食物和饮料, 整个过程我们都在重复.
飞行表示: We had two account managers on board for the duration of the tour, allowing us to be on call 24/7 和 deal with issues as they arose. We worked seamlessly with Iron Maiden's Tour Management throughout, in order to meet the exacting needs of the tour logistics, concert schedule 和 the b和 和 crew requirements.
货物: During the tour, we worked closely with Rock-It 货物 who supplied a loadmaster for the entire tour.
画龙点睛: 因为飞机上的货物完全没有了, prior to the tour kicking off we went shopping to provide the aircraft with all the necessary accoutrements, 比如厕纸和湿纸巾. As well as providing br和ed coasters, cups 和 napkins that featured the Ed Force One logo.